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Elements and Performance Criteria

1. Clarify specifications
   • Client measurements and construction specifications are reviewed to confirm all required information has been provided
2. Conduct trial last and diagnostic fitting
   • A trial last fitting is conducted to check last for fit and function
   • Modifications are made to last in consultation with client to achieve design and construction specifications
   • A mock-up or diagnostic fitting is made in line with specifications
   • Diagnostic fitting is evaluated and proposed construction and materials are reviewed
3. Conduct trial fittings
   • Custom-made footwear is fitted and client is consulted for further adjustments
   • Trial fitting of custom-made footwear is conducted to reflect real-life usage, ease of fitting and compliance with design and production specifications
   • Required adjustments are identified in discussion with client
4. Conduct client follow up
   • Measurements are taken of foot and footwear and compared to previous findings
   • New measurements are taken, if required to confirm or establish required modifications to footwear
   • Consultation with client is maintained throughout fitting processes and follow-up acted upon accordingly
5. Document outcomes of follow up
   • Information relating to client measurements, trial fittings and modifications is recorded
   • Specifications are prepared for the development of new footwear or modification of existing footwear

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Demonstrates knowledge of anatomy of foot and ankle footwear measuring procedures footwear design and construction safety and environmental aspects of relevant workplace activities workplace procedures relevant OHS legislation and codes of practice OHS practices including hazard identification and control measures quality practices practices for recording and reporting

Demonstrates skills to measure feet and shoes communicate effectively with clients individuals work groups and supervisors select interpret and apply procedures and processes prepare and present reports and information in appropriate formats read interpret and follow information on work specifications standard operating procedures and work instructions and other reference material maintain accurate records communicate within the workplace sequence operations meet specifications clarify and check taskrelated information carry out work according to OHS practices

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package
Critical aspects of evidence to be considered	Demonstrates skills and knowledge to communicate and work with the client examine and measure foot and shoe adjust shoe last fit and adjust footwear check work against specifications apply workplace health and safety policies in work operations maintain accurate records
Consistency in performance	Consistently applies skills and knowledge when organising work completing tasks identifying improvements using workplace practices using OHS practices recording and reporting accidents and incidents assessing operational readiness of equipment used and work processes recognising and adapting to cultural differences in the workplace including modes of behaviour and interactions completing work systematically with attention to detail without damage to goods and equipment
Resource implications	Access is required to real or appropriately simulated situations including work areas materials and equipment and to information on workplace practices and OHS practices
Context for assessment	Assessment may occur on the job or in an appropriately simulated environment
Interdependent Assessment	This unit may be assessed independently or in combination with other relevant units

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Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.
Legislative/regulatory requirements	All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.
Measurements may include:	the use of basic measuring devices such as: rulers and tape measures two-dimensional tracings three-dimensional techniques
OHS practices	OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include: manual handling techniques standard operating procedures personal protective equipment safe materials handling taking of rest breaks ergonomic arrangement of workplaces following marked walkways safe storage of equipment housekeeping reporting accidents and incidents other OHS practices relevant to the job and enterprise

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